SINGAPORE - Singapore public hospitals were owed $110 million in
outstanding patient debts as of end-2011, said Minister of Health Mr Gan
Kim Yong.
This is up from the total arrears owed by patients that
exceeded two months on a cumulative basis of $75 million as of
end-2008, and include arrears brought forward from prior years.
For
2011 bills alone, there were 136,000 bills outstanding for two months
or more, translating to $48 million in total arrears. More than 80 per
cent of these outstanding bills were incurred by Singaporean patients,
he added.
Mr Gan was replying In a written answer to a question from Non-Constituency Member of Parliament (NMP) Ms Lina Chiam.
These
figures also include patients who are paying their outstanding bills by
instalments or awaiting assessment for financial assistance by the
hospitals.
Mr Gan said that while more than 96 per cent of
patients settle their bills within two months and a significant portion
of the debts are eventually recovered or paid up over time, there is
still a significant amount of bad debt written off each year.
The total amount written off in FY2008, FY2009 and FY2010 was $27 million, $26 million and $37 million respectively.
As
for what means hospitals take to recover the debt, Mr Gan said
reminders will generally be sent through phone or mail if they do not
settle their bills within a month.
There will be subsequent
reminders in the following months, but if there is still no response,
some hospitals may refer the case to an authorised debt collection
agency to collect the arrears on their behalf, he added.
However,
if a patient expresses problems paying his or her hospital bill, the
hospital will assess the case and explore options for financial
assistance, such as instalment payments or Medifund assistance, he said.
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